What Is Harassment? – Frequently Asked Questions (FAQ)

A debt collector can contact other people such as friends and neighbors to ask for your address, phone number, and where you work. The debt collector can’t ask anything else about you, tell them about the debt, use debt collection words or symbols on a letter or envelope, or contact them more than once unless they request or the debt collector reasonably believes a person can now correct an earlier mistake or incomplete information about your location. The debt collector can’t say who he works for unless asked, or leave telephone messages.